Privacy Policy

Introduction

Atlanta Ride Care is committed to protecting your privacy and maintaining the confidentiality of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable federal and state laws.

Protected Health Information (PHI)

Protected Health Information includes any information about your health status, provision of healthcare, or payment for healthcare that can be linked to you individually. This includes:

• Medical conditions and history
• Transportation records and schedules
• Insurance and payment information
• Personal identification details

How We Use Your Information

We use your PHI only for:

• Providing transportation services
• Coordinating with healthcare providers
• Processing insurance claims
• Required reporting to regulatory authorities
• Quality assurance and service improvement

Your Rights Under HIPAA

You have the right to:

• Request access to your health information
• Request corrections to your records
• Receive a copy of this privacy notice
• Request restrictions on information sharing
• File a complaint if you believe your privacy rights have been violated

Information Security

We maintain appropriate physical, technical, and administrative safeguards to protect your PHI, including:

• Encrypted electronic records
• Secure facilities and vehicles
• Staff training on privacy procedures
• Access controls and monitoring

Contact Information

For questions about our privacy practices or to report a concern, contact our Privacy Officer at:

• Phone: (470) 852-9060
• Email: privacy@atlantaridecare.com

Last updated: 8/16/2026